Reference

davo 88 Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you open an account, verify your phone, use DANA or QRIS, and browse from a mobile device.

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PRIVACY HELP ROUTES

Get privacy help beside wallet checks

A clear support path helps you resolve a privacy concern without repeating your whole account history. Send the relevant account detail through our support route, and we will use the message to locate the right record rather than asking you to share a wallet password. For DANA, OVO, GoPay, QRIS or bank transfer questions, include the receipt reference and the account step where the issue appeared.

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Data access request

Ask us which account details, phone verification records and device signals we hold. We may request an account identifier before releasing a copy, so the response reaches the correct person.

Wallet record question

For DANA, OVO, GoPay or QRIS privacy questions, share the transaction reference only. We use it to trace the relevant entry without asking for your wallet PIN or full login secret.

Correction request

Tell us which account field is inaccurate and what should change. We can check the original phone verification or payment reference before updating a record connected with your account.

HOW WE HANDLE DATA

Keep account data safer on mobile

Privacy protection works through practical account steps rather than vague promises. We separate login details from wallet references, limit internal access to records needed for support or security, and keep the policy…

Account security

Phone verification helps connect an account request with the right contact detail. We may also inspect login time, browser or device signals when access looks unusual, helping us investigate without requesting your wallet PIN.

Cookies and storage

Cookies and similar storage can remember a session, language choice or security setting on your browser. You can manage browser permissions, although switching them off may affect account access or policy display.

Mobile device use

When you move from login to the lobby on a phone, we may receive device and connection details linked to that session. We use them for security checks, not as a reason to request unrelated contacts.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can show status and amount-related transaction data. We use that record to match an account action and resolve a receipt question.

Retention periods

We keep personal data only as long as needed for the stated account purpose, security checks, dispute handling or legal duties. When a record is no longer needed, our process removes or separates it.

Your privacy request

Contact our support route to request access, correction, deletion where available, or a copy of relevant data. Include your account identifier and request type; never send a password, PIN or full wallet credential.

Privacy answers before your account opens

These answers focus on the questions we expect you to ask before opening an account or checking a wallet record. Read the full Privacy Policy for the complete wording, then use our support route if your request concerns a specific phone number, device session or payment reference.

It covers account details, phone verification, device signals, cookies, support messages and transaction references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

We use phone verification to connect an account request with the correct contact detail and help investigate unusual access. It does not give us access to your wallet PIN or unrelated contacts.

Yes. The policy explains how we use QRIS and DANA references to match an account action, check a payment status and respond to a receipt question without requesting your wallet credentials.

You can request access through our support route. Include your account identifier and the records you want checked; we may verify the request before sending details to the correct contact.

Send a correction request with the inaccurate field and the proposed change. We may compare it with your phone verification or account record before making an update.

We retain records for the account purpose, security checks, dispute handling or legal duties that require them. When those reasons end, data is removed or separated through our retention process.

Yes. Some access, deletion or permission choices depend on local law. We apply the available process for your location and explain any restriction when you contact us.

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